In a
world dominated by Facebook and LinkedIn, there is no doubt that the Human
Resource department, as we know it, needs to evolve. HR mainly comprises of two
important objectives – personnel management and business execution. Personnel
management has become completely automated, as a result of which, the services
that needed face-to-face interactions earlier are now online anywhere and
anytime thanks to web-based HRMS which offers ‘self-service
tools’. Business execution has also become a round-the-year
continuous process as it is easy to map individual goals and align it with the
company’s strategic goals with the help of an effective employee management system.
HR,
as we know it, is dying a slow death? No instead, it is slowly becoming a more
powerful, significant and strategic unit for any company as the various
processes are getting streamlined and updated data is available to the HR
manager 24/7 for informed decision-making process to drive employee as well as
company growth.
High-performing
companies can now free their Human Resource team from transactional functions
to focus on processes that support business execution like re-planning company
goals, organization design, career progression, succession planning and goal
alignment. These areas have been traditionally neglected in India till now but
with the benefit of HR software, managers can accurately plan the training, development
and coaching activities. They will also get more time to monitor employees
through continuous activities and three sixty degrees feedback which can assist
in identifying the right candidates for rewards and promotions.
One
of my previous blogs dealt with the importance of applying technology in HR
functions and I will say it again- “Technology has made it impossible for the
Human Resource Manager to function the same way it did ten years back”. But
technology in itself is not enough. It needs to be driven by the HR manager to
make it more relevant and effective. Chuck Palahnuik, American journalist, once
said, “right now, getting killed would be redundant”. I don’t know about him
but it certainly holds true for HR in India right now.
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